Privacy Policy
SnapLock Table Pad Company respects your privacy. This policy explains what information we collect, how we use it, and what choices you have.
Information We Collect
Information You Provide
We may collect information you provide when placing an order, requesting information or contacting us, including:
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Name
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Shipping and billing address
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Email address
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Telephone number
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Table measurements, patterns, photographs, drawings and notes
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Product selections and special instructions
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Order and payment records
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Communications with our sales and customer-service staff
Complete payment-card information is processed by our third-party payment providers. SnapLock does not directly store complete payment-card numbers.
Automatic Information
When you visit our website, we and our service providers may automatically collect information such as:
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IP address
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Browser and device type
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Operating system
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Pages viewed
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Referring website or advertisement
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Approximate, non-precise location
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Website interactions and purchase activity
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Cookie, device and advertising identifiers
Cookies, Analytics and Advertising
We may use cookies and similar technologies for:
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Essential website operation
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Shopping-cart and checkout functionality
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Fraud prevention and security
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Website analytics
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Advertising measurement
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Conversion tracking
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Remembering visitor preferences
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Improving our website and marketing
We may use services provided by Wix, Google and other analytics or advertising providers.
Where available, you can manage nonessential cookies through our website cookie banner. You may also restrict cookies through your browser settings, although some website features may not function properly.
How We Use Information
We may use your information to:
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Process, manufacture, fulfill and ship orders
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Verify measurements and product specifications
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Contact you regarding an inquiry or order
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Provide sales and customer support
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Process payments, refunds and warranty claims
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Detect fraud and maintain website security
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Maintain customer, order and warranty records
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Improve our products, website and services
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Measure advertising and website performance
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Send promotional communications where permitted by law and with any required consent
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Comply with legal, tax and regulatory obligations
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Protect our rights, property and customers
SMS Communications
If you provide your mobile telephone number, we may send text messages related to your inquiry, order, measurements, pattern kit, delivery, scheduling or customer support.
We may send promotional text messages only where permitted by law and after obtaining any required consent.
Mobile opt-in information and SMS consent are not sold or shared with third parties or affiliates for their own marketing purposes.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below. Message frequency may vary. Message and data rates may apply.
How We Disclose Information
We may disclose information to service providers that help us operate the business, including:
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Table-pad manufacturers and fulfillment providers
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Shipping and delivery carriers
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Payment and digital-wallet providers
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Website hosting and e-commerce providers
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Customer relationship management providers
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Telephone, email and messaging providers
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Analytics and advertising platforms
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Fraud-prevention and security providers
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Accountants, attorneys and other professional advisers
These providers receive information as reasonably necessary to perform services for us.
We may also disclose information:
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When required by law, subpoena or legal process
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To investigate fraud or security concerns
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To enforce our agreements or protect our rights
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In connection with a sale, merger, financing or transfer of all or part of the business
Sale of Personal Information
We do not sell or rent customer personal information for money.
We may disclose limited website activity, cookie information and advertising identifiers to analytics and advertising providers for measurement, attribution and marketing purposes, as described in this policy.
Protection of Information
We use reasonable physical, administrative and technical safeguards designed to protect personal information.
No website, transmission method or storage system can be guaranteed to be completely secure.
Your Choices
You may:
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Request correction of inaccurate contact information
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Unsubscribe from promotional emails
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Opt out of text messages by replying STOP
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Manage cookies through our cookie banner or browser
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Request access to or deletion of certain personal information, subject to applicable legal, accounting, warranty and business-record requirements
To submit a request, contact us using the information below.
Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under 13.
Data Retention
We retain personal information for as long as reasonably necessary to:
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Complete and service orders
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Maintain warranty and product records
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Respond to customer inquiries
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Meet accounting, tax and legal obligations
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Resolve disputes and enforce agreements
Because our products may carry lifetime warranty coverage, certain order, measurement and product records may be retained for an extended period.
Third-Party Links
Our website may contain links to websites operated by third parties. We are not responsible for the privacy, security or content practices of those websites.
Changes to This Policy
We may revise this Privacy Policy periodically. The current version and effective date will be posted on this page.
Contact Us
If you have questions about this policy or your information:
SnapLock Table Pad Company, Inc.
3607 W. 16th Street, Suite A-2
Indianapolis, IN 46222
Email: info@snaplocktablepads.com